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Customer Service
Telephone: 281-350-6048
E-mail: customerservice@
creativecabling.net

Support Department
Telephone: 281-350-6048
E-mail: 
customerservice@creativecabling.net

Network Planning Service
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pcolotta@creativecabling.net

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We are an 
NEC Authorized Dealer!

The DSX offers you high performance, flexibility and the ability to custom design the system to your customer’s specific requirements. Innovation starts with the new telephones that feature a sleek, compact design, speakerphones, large displays and a built-in desk stand/wall mount kit with two-position angle adjustment. Enhanced version telephones also offer illuminated dial pads and backlit displays.

New System Features


  • VoIP 

Install DSX IP keysets on-premise in a managed network or off-site in a remote office. Compliant third-party SIP phones, soft phones, and ATAs are also supported. DSX VoIP requires a 4-Port VoIP Gateway Daughter Board (VOIPDB), which is expandable via licensing.

  • Line Scheduling

Use the intuitive and easy to understand Line Scheduling to set up how you want the system to handle incoming calls.

  • Department Groups

The 30 Department Groups replace the separate Ring Groups and UCD Groups, providing more group capacity and flexibility. Each Department Group can have a unique name to help keep track of programming.

  • CHECK Key Enhancements

Pressing CHECK and a right-column Fixed Feature Key at any keyset extension displays important information about the system. This information includes extension data, licensing on IntraMail and VoIP, and important networking settings.

  • Built-In Recordable Message On Hold

You can record your own Message On Hold or download a professionally recorded one from the DSX System Administrator. This capability was previously only available with IntraMail.

  • Default Numbering Plan Changes

To make it easier to correlate ports and extension numbers, extension numbers are renumbered from 301-428 and group numbers are 601-630.

  • Password Reset

The system password can now be reset. A Password Reset Key can be purchased by providing the Password Reset Code shown in the DSX System Administrator.

  • Intercom Queue Key

Any keyset extension can have an Intercom Queue key. If the user is busy on a call, any new Intercom call will ring the key.

  • Hold and Park Programmable Recall Cycles

Set how many times a call will retry the extension that initially placed it on Hold or in Park Orbit. The call can divert after a set number or keep retrying continuously.

  • PRI Calling Party number

The extension outbound PRI Calling Party Number option is expanded from four to 18 digits, allowing the system to send a unique 10-digit telephone number for each extension.

  • DID Translation Name

A DID call can optionally display a unique name programming into the DID Translation Table for each entry. This makes it easier for the user to tell the nature of the call.

  • Wireless Headset Adapter (WHA)

Provides full integration with Plantronics wireless headsets. Provides the same capability as the Plantronics HL-10 Handset Lifter.


New IntraMail Features


  • Cascading Message Notification (IntraMail Pro)

Cascading Message Notification will call an extension user at up to five preset destinations to let them know a new voice mail message has arrived. Requires IntraMail Pro.

  • Find Me Follow Me (IntraMail Pro)

Find Me Follow Me helps an Automated Attendant caller locate an extension user who is not at their desk. Requires IntraMail Pro.

  • Email Integration Name (IntraMail Pro)

When a voice message is left by an outside caller (with Caller ID provided), the email shows the Caller ID number and name.

  • Security Code Option

A subscriber can choose to make their Security Code required for all logons or just remote logons.

  • Multilingual Voice Prompts

IntraMail voice prompts are now available in three languages: English, Spanish, and French.

  • Dedicated UCD Group

IntraMail has a dedicated UCD Group, using master number 700, that is not part of the pool of Department Groups.

New User Features


  • User Level Programming

User Level Programming has an extensive face lift and functional overhaul, making it even more intuitive and easier to use.

  • Directory Dialing Search

Quickly search through the directory for the co-worker or Speed Dial number you want to call.

  • Hot Dial Pad

An extension user can dial a call without first lifting the handset or pressing any keys.

  • Caller ID Manual Callback

You are no longer required to program tables for Caller ID callback. The Caller ID Callback number can now be selected by the extension user.

  • Caller Timer without a Key

Now you can enable the Call Timer without having a separate Call Timer Feature Key.

  • Park Orbit Recall Pickup

An extension user has additional options on when they can pick up a parked call: while it is parked and while it is recalling.

New Upgrades


  • VoIP Gateway Ports

The VoIP Gateway comes standard with a 4-port license. It can be upgraded in 4-port increments. Click here for more.

  • IntraMail Ports

The number of IntraMail and IntraMail Pro ports can now be upgraded in 2-port and 4-port increments. Click here for more.

  • IntraMail to intraMail Pro

Standard IntraMail can now be upgraded to IntraMaiil Pro. Click here for more.

Phone:  281-350-6048
Fax:  855-350-6048
Email:  customerservice@creativecabling.net
Get Quote

Authorized NEC Dealer

Content copyright 2015. Creative Cabling. All rights reserved.

Authorized NEC Dealer

Phone:  281-350-6048
Fax:  855-350-6048
Email:  customerservice@creativecabling.net
Get Quote

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